Welcome to the Users Newsletter

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Why You Should Subscribe

I’ve spent around 10 years working in Big Tech and startups. I won’t claim to be the preeminent expert in building products, but I believe I can be a unique voice in the sea of tech blogs, newsletters, and podcasts. You see, I think the biggest thing I can bring to the table is to deeply understand the user or customer. And then take that deep understanding and marry it with business value.

Early in my career, I was pretty naive. I only wanted to work on products 100% focused on delivering user value. I quickly learned; however, that if you can’t build a business around a product, that the product will be dead upon arrival. Just look at some classic examples: YikYak, MoviePass, and Vine.

I learned I can’t be so user-centric that the business doesn’t make money. Now, this doesn’t mean using dark patterns or trickery to continuously charge a customer's credit card. Building truly great products couldn’t be further from that. 

That’s what this newsletter will be about—how the best companies build great products, appeal to users’ needs and desires, and generate business returns. If you are interested in learning with me, go ahead and subscribe for free.